FAQ

What materials do you use?

Most items are made with acrylic yarn. It’s durable, holds color well, and is generally machine washable. For best longevity, hand wash in cool water and lay flat to dry.

How should I care for my crochet items?

  • Hand wash in cool water with a gentle detergent.
  • Gently press out excess water—don’t wring.
  • Lay flat to dry, reshaping as needed.
  • If you machine wash, use a laundry bag and delicate cycle, then lay flat to dry.

Do you make custom sizes or colors?

Yes, I can often customize sizing and colors based on available yarns. Send your measurements or inspiration and I’ll confirm what’s possible.

What is your processing time?

Processing time is generally 7 days before shipping. Custom orders may require extra time depending on complexity and yarn availability.

How much is shipping?

  • Within Canada: Flat rate $12
  • To the United States: Flat rate $25(CAD) (reflects tariffs and cross‑border shipping costs).
  • Shipping outside of US and Canada may vary

How long does shipping take?

  • Within Canada: Estimated 5–8business days after your order is shipped.
  • To the United States: Estimated 7–14 business days after your order is shipped.

Note: Delivery timelines are estimates and can be affected by postal delays, customs processing, and peak seasons.

Can I track my order?

Yes. You’ll receive a tracking number by email once your order ships.

What is your return or exchange policy?

Due to the handmade nature of each item, returns are limited. If there’s an issue with fit or workmanship, contact me within 7 days of delivery and I’ll work with you on an exchange or adjustment where possible.

Are your items safe for swimming?

Acrylic yarn holds up well and dries faster than many natural fibers, but these tops are more suited for fashion not swimming.if you do decide to swim:

  • Rinse in cool water after pool or ocean use.
  • Avoid rough surfaces that can snag the stitches.
  • Lay flat to dry to maintain shape.

Do colors look exactly like the photos?

I do my best to photograph true colors, but screen settings and dye lots can cause slight variations. I’m happy to share additional photos in natural light upon request.

How can I contact you?

Use the site’s contact form or email listed on the Contact page. I typically reply within 1–2 business days.